Refund and Returns Policy
Welcome to Wearagex (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website [www.wearagex.com] (“Platform”) and the purchase of products listed therein. By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, you must refrain from using the Platform.
1. Eligibility
1.1 You must be at least 18 years old to place an order on the Platform.
1.2 By using the Platform, you represent and warrant that you have the legal capacity to enter into a binding agreement.
2. Accounts and Registration
2.1 To make purchases, you may be required to create an account by providing accurate and complete information.
2.2 You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account.
2.3 The Company reserves the right to suspend or terminate accounts in cases of misuse, fraud, or breach of these Terms.
3. Products and Orders
3.1 All products listed on the Platform are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion.
3.2 Product images are for reference only; actual colors, sizes, or details may vary.
3.3 By placing an order, you make an offer to purchase the selected products. The order is confirmed only upon receipt of full payment and issuance of an order confirmation by the Company.
4. Pricing and Payments
4.1 All prices are displayed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes, as indicated.
4.2 The Company reserves the right to change prices at any time without prior notice.
4.3 Payments must be made through authorized payment gateways listed on the Platform.
4.4 The Company shall not be responsible for payment failures caused by third-party payment providers.
5. Shipping and Delivery
5.1 Orders will be shipped to the address provided at checkout. The Customer is responsible for providing accurate delivery details.
5.2 Delivery timelines are indicative and may vary due to external factors beyond the Company’s control.
5.3 Risk of loss or damage passes to the Customer upon delivery of the product to the designated address.
6. Returns, Refunds, and Exchanges
6.1 Returns and refunds are governed by our Refund & Returns Policy, which forms an integral part of these Terms.
6.2 Customers must review the Refund & Returns Policy before initiating a return or refund request.
7. Intellectual Property Rights
7.1 All content on the Platform, including but not limited to text, graphics, logos, designs, product images, and software, is the property of the Company or its licensors.
7.2 You are prohibited from copying, reproducing, distributing, or creating derivative works without prior written consent from the Company.
8. Prohibited Conduct
You agree not to:
Use the Platform for unlawful, fraudulent, or unauthorized purposes.
Interfere with or disrupt the functionality of the Platform.
Upload viruses, malware, or harmful code.
Engage in activities that harm the reputation or goodwill of the Company.
9. Limitation of Liability
9.1 To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform or purchase of products.
9.2 Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the product in dispute.
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the Platform or breach of these Terms.
11. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such third-party sites.
12. Termination
The Company may suspend or terminate your access to the Platform at its sole discretion, without notice, for conduct that violates these Terms or is harmful to the Company or other users.
13. Governing Law and Jurisdiction
13.1 These Terms shall be governed by and construed in accordance with the laws of India.
13.2 Any disputes shall be subject to the exclusive jurisdiction of the competent courts located at [Insert City, e.g., Gorakhpur, Uttar Pradesh].
14. Amendments
The Company reserves the right to update or modify these Terms at any time. Continued use of the Platform constitutes acceptance of the revised Terms.
15. Contact Information
For questions, complaints, or clarifications regarding these Terms, please contact us:
Wearagex – Customer Support
📧 Email: support@wearagex.com
📞 Phone: [Insert Number]
📍 Address: [Registered Address of Wearagex]