Refund and Returns Policy

Last updated: 29/09/2025

At Wearagex, we want you to have a smooth and satisfying shopping experience. If you are not fully satisfied with your purchase, our Refund and Returns Policy is designed to make the process easy and transparent.

1. Returns Eligibility

You may request a return within [7/10/15] days of receiving your order.
To be eligible for a return, your item must be:
- Unused, unworn, and in the same condition that you received it.
- In its original packaging with tags intact.
- Accompanied by the receipt or proof of purchase.

Non-returnable items include:

Customized or personalized products.
Gift cards or promotional items.
Clearance or final-sale products.

2. Return Process

Contact us at [support@wearagex.com] with your order number and reason for return.
Our team will confirm eligibility and provide return instructions.
Once we receive and inspect the product, we will notify you of the approval or rejection of your return.

3. Refunds

If approved, your refund will be processed to your original payment method within [7–10 business days].
Shipping costs are non-refundable, unless the return is due to a defect or error on our part.
In case of late or missing refunds, please check with your bank or payment provider before contacting us again.

4. Exchanges

We only replace items if they are defective, damaged, or if you need a different size (subject to stock availability).
To request an exchange, email us at [support@wearagex.com].

5. Shipping Costs for Returns

Customers are responsible for paying return shipping costs.
If the item is defective, damaged, or incorrect, Wearagex will cover the shipping charges.

6. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:
Email: support@wearagex.com